Accelerate your triage workflow
- View customer’s API activity right in Zendesk and quickly understand what the customer did without engineering help.
- Quickly dig into how a customer or partner is using your APIs by email or company name.
- Connect to your favorite tools like Jira and Zapier to sync issue context and more.
Share and reproduce scenarios securely
- Lower tickets in need more information and can’t reproduce by sharing a workspace with product and engineering to ensure a solution is found.
- Let bug owner rerun the exact API calls in Postman and test the fix.