API product manager solution

Customer Success and Developer Relations

Ensure customers integrate successfully and support them better when integration issues come up. Track account health and API usage in Moesif and other tools. Measure and improve metrics on Time to First Hello World (TTFHW), adoption, and product retention.

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What kinds of customer questions can Moesif API Analytics answer?

Understand user behavior

Gain a full picture of user behavior down to the individual person.

Monitor which customers have successfully integrated or why they didn't.

Track and improve funnel metrics like TTFHW (Time to First Hello World) metrics.

customer success triage workflow

Create real-time dashboards without SQL

Share customer-level dashboards to monitor API usage and account health.

Share white-labeled dashboards with partners and customers.

Get alerted when a key account has a drop or increase in API activity.

share and reproduce

Quickly resolve integration issues

Drill into how an individual customer used your APIs and where they got stuck.

Understand common patterns creating a bad customer experience.

Connect to tools like Salesforce and Zendesk to sync customer context and more.

data driven solution engineer

Ready to get started?

Join over 2,000 organizations using Moesif to understand API usage and improve key metrics.