Accelerate your triage workflow
- View customer’s API activity right in Zendesk and quickly understand what the customer did without engineering help.
- Quickly dig into how a customer or partner is using your APIs by email or company name.
- Connect to your favorite tools like Jira and Zapier to sync issue context and more.
Share and collaborate securely
- Share workspaces with product and engineering to ensure issues can be rapidly reproduced and fixed.
- Embed white-labeled dashboards in your customer facing portal for self-serve help.
- Let bug owner validate problem and fix by replaying API calls in Postman.