Moesif’s Pendo Integration

Moesif’s Pendo extension enables you to send API usage metrics to Pendo. This enables you to drive Pendo’s in-app guidance and tooltips from your API usage data in Moesif. The integration will combine the best of both tools and enable data-driven product teams with more ways to analyze and communicate with their developers based on usage data rather than gut feeling.

Some of the benefits of Moesif and Pendo:

  • Guide new customers on integrating with your APIs with a hyper-personalized onboarding.
  • Create in-app notifications to inform customers when they hit rate limits, using deprecated APIs, etc.

“The integration between Moesif and Pendo gives API-driven businesses the best of both platforms”, said Chad Burnette, Pendo’s Head of Platform. “This is a problem I have spent countless engineering resources working to solve in the past. Now the market has an easy and scalable way to instrument APIs and then use that data to message developers directly to ease onboarding and drive greater adoption. This is perfect as you build your developer community.”

For more info on the Moesif Pendo partnership, read the announcement.

How to install

API traffic in Moesif is synced over to Pendo as a tracked event.

1. Get your Pendo integration key

Within the Pendo UI, click settings at the bottom left and select Integrations. Then select the + Add Integration Key box which will open up a popup like below.

Give your integration a name like “Moesif” and ensure Allow Write Access is checked. This is required because Moesif is sending data to your Pendo account.

Create a Pendo integration key

2. Add your Pendo integration key to Moesif

Within the Moesif UI, go to Extensions from the top-right menu. Then search for Pendo and click install as shown in the blue box below.

Add Pendo integration key to Moesif

Once done, Moesif will start sending data to Pendo. Because this is done in patches, there may be up to a 20 minute delay.

To get started with Moesif and Pendo, reach out to your dedicated account manager or email support.