Moesif’s Salesforce integration enables you to have business visibility into customer API usage right in Salesforce. Have a thorough understanding of how customers find, adopt and use your platform to prioritize outreach for expansion and retention goals.
Some of the benefits of tracking API usage data:
- Ensure pilots had a successful implementation and growing in usage.
- Reach out to customers that are close to or exceeding their plan quota.
Set up workflows to nudge customers who didn’t integrate yet.
- A user in Moesif corresponds to a contact in Salesforce.
- A company in Moesif corresponds to an account in Salesforce.
Moesif supports mapping any field to your Salesforce object including when customers first integrated with your platform, their first API call, and how much API usage have they used up.
The Moesif Salesforce integration also supports syncing behavioral cohorts. For example, if you create a company cohort in Moesif for new users this Month who made their first API call, that will be tagged to the contact or account object.
To get started, reach out to your dedicated account manager or email support.