Moesif Recognized as a Sample Vendor in 2023 Gartner® Hype Cycle™ for both API Observability and API Monitoring

Improve Customer Success and Support

Improve Customer Success and Support

Ensure new customers integrate successfully with your platform and support them quickly when issues do come up. With Moesif, monitor which accounts have low platform usage and are at risk of churning, or get notifications on customers that exceed their quota and are ready for an upsell.

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Trusted by product-led enterprises and startups

We love this tool! After deploying webhook monitoring for our Fax API, we noticed one customer was generating a huge amount requests per day in test calls due to a bug on their side. This represented a significant portion of our webhook traffic. Within the Moesif portal it was super easy to spot it and advise the customer about necessary adjustments, resulting in a happy customer and happy operations team.

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Christian Jensen

Director Developer Experience

Understand customer health

Gain a full picture of each customer's API usage and success metrics.

Drill into the exact API traffic a customer made and where they got stuck.

Sync stats on API usage to tools like Salesforce and HubSpot to prioritize outreach.

Understand customer health

Identify Growing Customers

Track the progress of new trials and quickly debug any API issues.

Identify which customers growing their usage and ready for an upgrade.

Get notified when key accounts exceed quota limits or have integration issues.

Identify Growing Customers

Proactively resolve customer issues

Stay informed of issues impacting customers with alerts through Email, Slack, and more

Create a real-time monitor on any dashboard with one click.

Stay informed when a customer has a spike or drop off in usage.

Proactively resolve customer issues

Guide customers at scale

Notify customers of integration issues with behavioral emails.

Segment customers by API usage, demographic info, and more.

Scale support by nudging customers to activate and succeed through automation.

Guide customers at scale

Supercharge customer success with self-serve analytics

Supercharge customer success with self-serve analytics

Track your customer journey with pre-built dashboards or create your own.

Get PagerDuty and Slack alerts when key metrics rise or fall.

What kinds of customer questions can Moesif API Analytics answer?

Integrate with the your current sales and customer success tools

Integrate with the your current sales and customer success tools

Ready to get started?

Join thousands of product-led teams using Moesif to resolve issues faster and improve customer experience

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