Moesif for Customer Success and Support

Ensure new customers integrate successfully with your platform and support them quickly when issues do come up. With Moesif, monitor which accounts have low platform usage and at risk of churning or get notifications on customers that exceed their quota and ready for an upsell.

Get Started Free
Moesif for Customer Success and Support

What kinds of customer questions can Moesif API Analytics answer?

Tallyfy

The real goal for us is to get an overall picture of user activity from many different platforms. Tools like Mixpanel didn't really solve the problem around user events for us. We now have a traceable log and audit trail of all usage of our API, from any channel.

Amit Kothari

CEO - TallyfySee Case Studies

Monitor account health

Gain a full picture of user and account-level API usage.

Track which customers got integrated and how their usage is trending.

Get notifications when key accounts exhibit certain behavior such as exceeding their plan's quota and ready for and upsell.

Monitor account health

Guide customers at scale

Scale support by automatically inform customers of subscription and integration issues with behavioral emails.

Segment customers by API usage, demographic info, and more.

Provide self-serve API metrics on usage and performance to customers embedded charts.

Guide customers at scale

Quickly resolve integration issues

Drill into the exact API traffic a customer made and where they got stuck.

Track the progress of new pilots and ensure they are successful.

Sync stats on API usage to tools like Salesforce and HubSpot to prioritize outreach.

Quickly resolve integration issues

Supercharge customer success with self-serve analytics

smart monitoring

Track your customer journey with pre built dashboards or create your own.

Get PagerDuty and Slack alerts when key metrics rise or fall.

Integrate with the your current sales and customer success tools

segmentpendo

Analytics

Track customer usage across web and API products to drive personalized campaigns.

salesforcehubspot

CRM

View trial usage in your CRM and automate outreach for expansion and retention goals.

slackpagerduty

Alerting

Get alerted on performance issues, security threats, and more.

See All Extensions

Ready to get started?

Join thousands of customer-driven teams using Moesif to resolve issues faster and reduce churn