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Moesif for Customer Success and Support

Ensure new customers integrate successfully with your platform and support them quickly when issues do come up. With Moesif, monitor which accounts have low platform usage and are at risk of churning, or get notifications on customers that exceed their quota and are ready for an upsell.

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Moesif for Customer Success and Support

What kinds of customer questions can Moesif API Analytics answer?

Trusted by product-led enterprises and startups

Revenue retention is one of the key things Moesif has helped us with. If you can see a client steadily growing, let's say 10% on average in call growth from month to month, and then they drop, we would know that really quickly with Moesif

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Fara Jituboh

CEO

Understand customer health

Gain a full picture of each customer's API usage and success metrics.

Drill into the exact API traffic a customer made and where they got stuck.

Sync stats on API usage to tools like Salesforce and HubSpot to prioritize outreach.

Understand customer health

Guide customers at scale

Notify customers of integration issues with behavioral emails.

Segment customers by API usage, demographic info, and more.

Scale support by nudging customers to activate and succeed through automation.

Guide customers at scale

Identify Growing Customers

Track the progress of new trials and quickly debug any API issues.

Identify which customers growing their usage and ready for an upgrade.

Get notified when key accounts exceed quota limits or have integration issues.

Identify Growing Customers

Supercharge customer success with self-serve analytics

Supercharge customer success with self-serve analytics

Track your customer journey with pre-built dashboards or create your own.

Get PagerDuty and Slack alerts when key metrics rise or fall.

Integrate with the your current sales and customer success tools

Analytics

Analytics

Track customer usage across web and API products to drive personalized campaigns.

Billing

Billing

Monetize your APIs effortlessly with robust and easy-to-make usage-based meters.

CRM

CRM

View trial usage in your CRM and automate outreach for expansion and retention goals.

Alerting

Alerting

Get alerted on performance issues, security threats, and more.

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