Customer Success and Support

Ensure new customers integrate successfully and support them better when issues come up. Monitor which accounts have low platform usage and at risk of churning. Get alerted when certain accounts exceed their quota and ready for an upsell.

Get Started Free
Customer Success and Support

What kinds of customer questions can Moesif API Analytics answer?

Monitor account health

Gain a full picture of user and company-level usage.

Track which customers recently integrated or why they didn't.

Get alerted when key accounts are ready for an upsell or at risk of churn.

Monitor account health

Create real-time dashboards without SQL

Instill a customer-driven culture throughout customer success.

Create dashboards to monitor API usage and account health.

Share key metrics and SLAs directly with customers while adding your custom branding.

Create real-time dashboards without SQL

Quickly resolve integration issues

Drill into how an individual customer used your APIs and where they got stuck.

Understand common patterns creating a bad customer experience.

Connect to tools like Salesforce and Zendesk to sync platform usage and more.

Quickly resolve integration issues
Tallyfy

The real goal for us is to get an overall picture of user activity from many different platforms. Tools like Mixpanel didn't really solve the problem around user events for us. We now have a traceable log and audit trail of all usage of our API, from any channel.

Amit Kothari

CEO - TallyfySee Case Studies

Integrate with the your current sales and customer success tools

segmentpendo

Analytics

Track customer usage across both web and API and build hyper-personalized experiences.

salesforcehubspot

CRM

View API usage in your CRM and prioritize outreach for expansion and retention goals.

slackpagerduty

Alerting

Get alerted on performance issues, changes in a customer's usage, and more.

Ready to get started?

Join thousands of customer-driven teams using Moesif to resolve issues faster and reduce churn