Customer Success and Support
Ensure new customers integrate successfully and support them better when issues come up. Monitor which accounts have low platform usage and at risk of churning. Get alerted when certain accounts exceed their quota and ready for an upsell.
What kinds of customer questions can Moesif API Analytics answer?
Create real-time dashboards without SQL
Instill a data-driven culture throughout customer success.
Create dashboards to monitor API usage and account health.
Share key metrics and SLAs directly with customers while adding your custom branding.
Quickly resolve integration issues
Drill into how an individual customer used your APIs and where they got stuck.
Understand common patterns creating a bad customer experience.
Connect to tools like Salesforce and Zendesk to sync platform usage and more.
Integrate with your stack
Track customer usage across both web and API and build hyper-personalized experiences.
View platform adoption in your CRM and prioritize outreach to key cohorts.
Get alerted on performance issues, changes in a customer's usage, and more.