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Moesif for Customer Success and Support

Ensure new customers integrate successfully with your platform and support them quickly when issues do come up. With Moesif, monitor which accounts have low platform usage and at risk of churning or get notifications on customers that exceed their quota and ready for an upsell.

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Moesif for Customer Success and Support

What kinds of customer questions can Moesif API Analytics answer?

Trusted by customer-driven enterprises and startups

Moesif is front and center helping us guide with activation and retention parameters, which is critical.

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Surbhi Rathore

CEO

Monitor account health

Gain a full picture of user and account-level API usage.

Track which customers got integrated and how their usage is trending.

Get notifications when key accounts exhibit certain behavior such as exceeding their plan's quota and ready for and upsell.

Monitor account health

Guide customers at scale

Scale support by automatically inform customers of subscription and integration issues with behavioral emails.

Segment customers by API usage, demographic info, and more.

Provide self-serve API metrics on usage and performance to customers embedded charts.

Guide customers at scale

Quickly resolve integration issues

Drill into the exact API traffic a customer made and where they got stuck.

Track the progress of new pilots and ensure they are successful.

Sync stats on API usage to tools like Salesforce and HubSpot to prioritize outreach.

Quickly resolve integration issues

Supercharge customer success with self-serve analytics

Supercharge customer success with self-serve analytics

Track your customer journey with pre built dashboards or create your own.

Get PagerDuty and Slack alerts when key metrics rise or fall.

Integrate with the your current sales and customer success tools

Analytics

Analytics

Track customer usage across web and API products to drive personalized campaigns.

CRM

CRM

View trial usage in your CRM and automate outreach for expansion and retention goals.

Alerting

Alerting

Get alerted on performance issues, security threats, and more.

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Join thousands of customer-driven teams using Moesif to resolve issues faster and reduce churn

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