Moesif for Customer Success and Support
Ensure new customers integrate successfully with your platform and support them quickly when issues do come up. With Moesif, monitor which accounts have low platform usage and at risk of churning or get notifications on customers that exceed their quota and ready for an upsell.
What kinds of customer questions can Moesif API Analytics answer?
Which customers made their first API call today?
What is the API traffic made by a single customer?
What does my product retention look like?
Which SDK is causing bad product retention?
Which new customers are using my API a lot?
Which customers are running into 401 Unauthorized errors?
What’s my conversion funnel from sign up to 100 transactions?
Trusted by customer-driven enterprises and startups
Moesif is front and center helping us guide with activation and retention parameters, which is critical.
Monitor account health
Guide customers at scale
Quickly resolve integration issues
Drill into the exact API traffic a customer made and where they got stuck.
Track the progress of new pilots and ensure they are successful.
Sync stats on API usage to tools like Salesforce and HubSpot to prioritize outreach.
Supercharge customer success with self-serve analytics
Integrate with the your current sales and customer success tools
Track customer usage across web and API products to drive personalized campaigns.
View trial usage in your CRM and automate outreach for expansion and retention goals.
Get alerted on performance issues, security threats, and more.
Ready to get started?
Join thousands of customer-driven teams using Moesif to resolve issues faster and reduce churn