With Moesif's user-centric approach, monitor end-to-end customer experience and get alerted when individual customers are running into functional and performance issues with your API.
According to Gartner, 80% of customers will stop using an API because it was "too buggy". Don't risk churning customers because your only relying on synthetic pings every five minutes. Instead, leverage Moesif's advanced anomaly detection algorithms to detect unknown unknowns and leading indicators of churn.
What kinds of API Monitoring can Moesif do?
Create alerts on any chart in Moesif with a single click
Avoid alert fatigue with automatic correlation and rating system
Have full control over alert rules and channel routing
Leverage advanced anomaly detection to discover unknown unknowns
Monitor for changes in customer usage and churn risk
Inspect the specific request and responses causing issues
Stay informed of anomalies and performance issues
Create sophisticated real-time alerts on any chart in Moesif with one click.
Validate API requests such as for a missing payload field or an incorrect HTTP header.
Leverage API RUM (Real User Monitoring) to continuously learn what is normal API behavior and when it's misbehaving.
Monitor customer health, not just infrastructure
Identify which customers are running issues with your API or had a bad customer experience.
Get periodic reports on which customers are at risk of churning or have low API usage.
Root cause why customer's don't come back with advanced features like cohort retention analysis.
Accelerate your existing workflows
Moesif correlation engine and rating system adapts to consolidate alerts and filters uninteresting ones.
Connect to tools like Salesforce, Hubspot, and Zendesk for a customer-driven approach to customer success.