Pay As You Grow

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Act-On
UPS

FAQ

What are Events?

An event is a completed API Call on your platform. If you integrated website tracking, events also include User Actions which is something your customer did on your website such as "Sign In" or "Purchased a Plan". Creating a batch of N events will count for N events.


What is last N days data retained?

Moesif stores your data for a period determined by your plan. Upgrading your subscription will provide access to more historical data so you can query and analyze long-term trends.


What if I go over my monthly quota?


How do I change or cancel my plan?

Go to the Subscription menu in your Moesif account or email us at support@moesif.com

How do I estimate my plan usage?


What payment options are there?

Automatic payments can be set up for Visa, Mastercard, Amex, Discover, JCB and Diners Club via our PCI DSS compliant service. Enterprise plans can be paid via wire transfer and direct debit/ACH.


What kind of billing you support?

For enterprise accounts, we support flexible billing terms with consolidated billing, flexible contract lengths, and quota limits per department. Contact sales for more info.


Who owns my data?

You do. You retain ownership of all your data and we never resell your data.